Our customers come to us because they’ve heard we deliver value and it’s true. They’re also tired of being treated like they’re invisible by painters and decorators in Twickenham, Chelsea, Kensington, Knightsbridge and Holland Park who seem more interested in getting to 5pm than in getting the job done right.
Our growing list of satisfied customers (working locations includes Notting Hill, Sloane Square, Barnes and many more) remark to us repeatedly that our responsiveness to their needs and concerns is a major factor in their willingness to recommend us to their friends and colleagues.
Creating satisfied customers is not as simple as smiling and saying thank you (although those things are important too). We have served in Chiswick, Ealing and Fulham too It’s learning about your customer and their tastes, listening to their input and responding to their concerns. It’s finding a way to provide them with what they want in the most cost-effective manner possible.
And it’s offering them possibilities they might not otherwise consider. All these things are the result of a sound business culture and at Paintbrush our culture is represented by:
- Our Values – A company without values is like a ship without a rudder. At Paintbrush the core values that drive us are hard work, responsibility, accountability and customer satisfaction (locations Mortlake, Putney and Richmond as well). We work hard to stay up to date on the latest design and decoration trends. Every member of our team has a responsibility to deliver the highest quality finished product possible. We are fully accountable for any errors we may commit or damage done to your property and if you aren’t satisfied, we’re not satisfied.
- Our Commitment – We are committed to providing every aspect of the job as laid out in the contract. We never cut corners or accept the notion of “good enough.” We use best practices when it comes to all restoration and repair procedures and we use only top-quality products for all painting and decoration projects. We also serve in these areas Wimbledon and Kew too. We also stay accessible to each and every one of our clients throughout the process and beyond.
- Our Promise – We never bill for work we have not done or materials that we haven’t used. We never carry on work that is outside the bounds of the contract without your prior, written consent. Our serving location includes Chelsea, Kensington and Knightsbridge as well. We never behave in an unprofessional manner or treat your belongings with anything short of the utmost respect. We show up when we’re supposed to, do the job we’re there to do and leave your premises tidy.
If you would like to take advantage of the brand of complete customer satisfaction we offer our Twickenham (Holland Park, Notting Hill, Sloane Square and Barnes as well) clients please call us on 02031300294 for a friendly discussion and to arrange a face to face meeting. Our staff will listen to what you want and then provide professional input that can help you make an informed decision about how best to proceed.
If you like you can visit our website to learn more about our company, our people and our full line of residential and commercial painting and decoration services. Once you work with us you’ll discover what so many others already have: the Paintbrush difference. We serve in different locations including Chiswick, Ealing, Fulham and Mortlake.